Go Craft Review 2026

Finding a reliable supplier with a broad selection and competitive prices for craft supplies is crucial for many UK hobbyists. Go Craft serves as a comprehensive online source for popular crafting brands and materials, making it a practical option for those willing to accommodate occasional delivery delays. This review weighs the brand's product quality and range against some drawbacks in shipping and customer support.

Go Craft is best suited for crafters looking for a varied inventory including adhesives, paints, and kits from trusted brands, all at competitive prices. Notable strengths include generally positive user feedback on product quality and affordability, alongside a strong selection of items. However, slower delivery and limited customer service responsiveness may require patience. Editor Score: 7.5/10.

Go Craft is a UK-based online superstore specializing in art and craft supplies. The brand offers a wide range of products including adhesives, paints, papercraft materials, and craft kits, focusing on mid-market customers seeking quality materials from well-known crafting brands. Its core product categories cater to hobbyists and craft enthusiasts looking for variety and trusted quality.

The company differentiates itself by stocking both popular and hard-to-find crafting items, providing a centralized marketplace for UK customers. Free UK standard shipping on orders over £30 and integration with payment options like Klarna add convenience to the shopping experience. Overall, its business model focuses on accessibility to diverse craft brands with competitive pricing for mid-market buyers.

Third-party observations highlight Go Craft as a valued source for unique and hard-to-find craft items often out of stock elsewhere, praised for easy online payments and competitive pricing on bulk purchases. This reflects well on its product availability and cost-effectiveness for larger orders.

On the downside, delivery times are frequently noted as slower than typical e-commerce standards, and customer service responses can be delayed. Some reviews mention order errors and slow resolution processes. These factors suggest shoppers should weigh product availability and price benefits against potential shipping and support drawbacks.

This value pack of 8 weather-resistant outdoor acrylic paints offers a set designed for durable exterior projects. The paints are water-based, non-toxic, and provide excellent adhesion on surfaces like wood, concrete, masonry, and terracotta, with a satin finish that requires no sealer. These qualities make it ideal for garden furniture and outdoor ornaments, combining convenience with quality.

Priced at £20.91, this pack is broadly targeted towards outdoor craft enthusiasts looking for long-lasting colour and weather protection. The product is well-regarded for easy application, good coverage, and a versatile colour selection. With no noted limitations, it stands as a quality option for exterior decorative projects. 

The Gelli Arts Gel Printing Plate measures 9" x 12" and is designed for mixed media artistry such as scrapbooking and textile printing. Compatible with acrylic paints and inks, the plate offers a large format suited for bold and layered print designs. It is reusable, eco-friendly, and easy to clean, making it appealing to crafters who value sustainability and versatility in their tools.

At £47.49, the plate targets both beginners and experienced artists seeking to expand their printmaking techniques. Customer feedback notes superb quality and ease of cleaning. This printing plate fits well for those interested in mixed media and creative layering with multiple mediums.

This 16 oz bottle of Mod Podge offers a quick-drying glue, sealer, and finish solution suitable for decor crafts involving wood, paper, fabric, and canvas. It features a non-toxic, water-based formula that cleans up easily and dries to a durable matte clear coat, which protects projects without a glossy sheen. Its multifunctionality makes it a staple for decoupage and mixed media work.

Available for £8.49, Mod Podge suits craft enthusiasts working on home decor or fabric projects. It has gained positive feedback for ease of application and effective drying time. No significant limitations are noted, making it a useful product for those needing a reliable adhesive and protective finish in one. 

Go Craft's main strengths lie in its wide variety of craft supplies, including both popular and specialty brands. Competitive pricing, especially on bulk purchases, appeals to budget-conscious shoppers. Many customers appreciate the good quality of paints, glues, and kits. Additionally, the offer of free UK standard shipping on orders over £30 encourages larger, more convenient purchases.

However, notable drawbacks include slow and sometimes inconsistent delivery service, which has inconvenienced some buyers. Occasional order errors and shipment mistakes have occurred. Customer support is limited to email with delays in responses, and there is no phone support, which may frustrate those seeking prompt assistance. The absence of a visible Trustpilot rating due to guideline breaches also raises some hesitancy.

Many customers praise Go Craft for its broad product variety and quality, especially enjoying the availability of niche supplies and the durability of materials like paints and adhesives. Competitive pricing stands out, particularly for craft sprays and bulk orders. Some buyers report effective and fair issue resolutions through customer service, enhancing their satisfaction.

On the flip side, frequent concerns involve delivery delays and occasional shipping mistakes, including receiving incorrect orders or invoices. Slow email responses and lack of phone support impact customer support satisfaction, with some customers experiencing partial refunds without full compensation. One buyer specifically mentioned delayed delivery and order errors, highlighting a trade-off between value and service speed.

Go Craft is well-suited for UK hobbyists and DIY enthusiasts who value a wide range of craft supplies, including specialty and hard-to-find brands. It appeals to shoppers who prioritize competitive pricing, especially when purchasing in bulk or seeking a large assortment of product types. This brand fits well when order speed is not urgent.

Conversely, it may not be the best choice for customers needing rapid delivery or immediate customer service via phone. Shoppers sensitive to occasional order accuracy issues or who require quick resolution of issues might prefer alternatives with faster shipping and more accessible support channels.

Go Craft shows credible trust signals such as verified customer reviews mostly praising product quality and availability, alongside a transparent display of both positive and negative feedback. Product availability is confirmed on the official website, and the company's physical address in Stamford, UK, is publicly listed. These features bolster buyer confidence in its legitimacy.

However, some buyer caution stems from the unavailability of a current Trustpilot rating due to guideline breaches and reports of order fulfillment errors and slow customer support responses. The lack of phone support also limits immediate issue resolution, suggesting cautious buyers consider these factors when purchasing.

Go Craft offers competitive pricing and a broad selection of quality craft supplies, making it a valuable choice for buyers prioritizing variety and affordability. The availability of popular and specialty brands in one place simplifies shopping for hobbyists wanting diverse materials. The value is particularly strong for non-urgent orders where price and choice outweigh delivery speed.

Trade-offs include slower-than-average delivery times and a customer service approach limited to email with occasional delays. Shoppers should evaluate how important fast shipping and prompt support are for their needs before choosing Go Craft. Ultimately, it suits those willing to accept some service limitations in exchange for better pricing and selection.

Go Craft provides free UK standard shipping on orders over £30, with delivery charges starting at £2.95 for smaller orders. However, customers report that deliveries can be delayed beyond typical e-commerce timelines. Additionally, some buyers have received incorrect items or experienced slow dispatches. Orders may occasionally ship from outside the UK to fulfill stock demands.

Return information is less detailed publicly, but some customers mention receiving partial refunds for undelivered products. Customer service handling delays can affect resolution speed. Potential buyers should verify current shipping and return policies before placing orders to set appropriate expectations.

Shoppers can contact Go Craft for order questions, billing, payment confirmations, delivery updates, returns, warranty requests, or product information primarily through email. Having details such as order numbers, payment proof, product specifics, or photos handy can help expedite support. Customer service does not offer phone support, relying on email correspondence which may have slower response times.

• Email: [email protected]
• Address: The Grey House, 3 Broad Street, Stamford, PE9 1PG, United Kingdom
• Facebook: GoCraftuk
• Instagram: @gocraftuk

Email is the most direct method for order or product issues. Customers should expect some delay in responses and include relevant details like order information to assist quicker resolutions.

The best place to buy Go Craft products is through their official online store. This outlet offers access to their full range of crafting brands with up-to-date product availability, pricing, and shipment policies. Shopping here also allows customers to manage orders directly and access customer service via email. The official store is often the most straightforward route to authentic products and current offers.

Before finalizing a purchase, shoppers should check pricing, product details, and shipping options. Reviewing return policies and warranty information on the site can help set clear expectations. For the latest information and direct ordering, visit the official brand website.